Privacy Policy
Last Updated: October 2025
At Teliaspace LLC, the protection of your personal data is our priority.
When you use our websites, www.teliaspace.com and www.t-sims.com (collectively referred to as the “Sites”), or our connectivity services, we may collect and process personal data about you.
This Privacy Policy explains how we handle, protect, and use your personal information in compliance with the General Data Protection Regulation (GDPR), the U.S. Data Privacy Framework, and applicable Texas state privacy laws.
1. Data Controller
The data controller responsible for processing your personal information is:
Teliaspace LLC
Registered in the United States, State of Texas
📍 Business Address: 1321 Upland Drive, Houston, Texas, 77043
2. Information We Collect
We may collect the following types of personal data when you visit our sites, register, or use our services:
Identification Data: name, email, phone number, postal address
Account & Device Data: user login information, IP address, device identifiers, and connection logs
Order & Billing Data: payment method, billing address, transaction history (payments processed via secure third-party gateways such as Stripe or PayPal)
Professional Information: company name, position (for business users)
Usage Data: how you interact with our services, website analytics, and customer support interactions
Fields marked with an asterisk (*) are mandatory for service delivery.
3. Purpose and Legal Basis for Processing
At Teliaspace LLC, we collect and process personal data only when necessary to deliver our services and improve your experience. This includes creating and managing your account, processing eSIM purchases, handling payments securely, and providing customer support. We may also use your information to send updates, offers, or service improvements when relevant to you. Some data, such as billing and transaction records, are retained for legal and tax purposes. Other data, like support inquiries or analytics, are stored only as long as needed to fulfill their purpose. All processing activities are based on legitimate business interests, legal obligations, or your explicit consent where required.
4. Sharing of Your Data
Your data may be shared with:
Internal staff of Teliaspace LLC who need access to fulfill contractual duties.
Authorized service providers such as payment processors, hosting services, CRM tools, and customer support systems.
Legal or regulatory authorities if required by law.
All third parties are bound by confidentiality and data protection agreements.
5. International Data Transfers
Teliaspace LLC operates globally and may transfer data to partners and service providers located outside the United States.
When transferring data internationally, we ensure compliance with GDPR-approved Standard Contractual Clauses (SCCs) or equivalent legal safeguards.
6. Data Security
We implement strict security measures — including encryption, access control, and regular audits — to prevent unauthorized access, alteration, or disclosure of your data.
Payments are processed through PCI-DSS-compliant providers. We do not store credit card information or CVV codes.
7. Your Rights
Depending on your jurisdiction (EU, UK, or U.S.), you have the following rights:
Access: obtain a copy of your personal data.
Rectification: correct inaccurate or incomplete data.
Erasure (“Right to be Forgotten”): request deletion of your personal data.
Restriction: limit processing under certain conditions.
Portability: receive your data in a machine-readable format.
Objection: object to certain data processing activities (e.g., marketing).
Withdraw Consent: at any time for processing based on consent.
To exercise these rights, contact info@teliaspace.com.
We may request proof of identity before processing your request.
8. Data Retention
We retain your data only for as long as necessary for the purposes stated or as required by law.
Inactive accounts are deleted after 24 months of inactivity unless legally required to retain records.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legislation or service improvements.
Updated versions will be posted on our Sites with a new “Last Updated” date. We encourage you to review it regularly.
10. Contact Information
For any questions, requests, or privacy-related concerns, please contact:
📍 Teliaspace LLC, Texas, United States